By Michael Stelzner
I’m busy, you’re busy.
So are the folks who are reading your words.
Whether you write white papers, articles or blog entries, it is important to meet the needs of the skimmer.
“What can I do?” you ask?
In one of my recent teleclasses, the topic of engaging readers came up. One of the students said, “You are really making me work to go back through the white paper and reexamine and reassess what each section is actually doing and how the headings correlate to the information in the content!”
One important way to get your readers to actually move through your document is to use headers (also known as section titles or subheads).
Translating boring words into engaging headlines
Let’s assume you were writing a white paper about workplace accountability.
What follows are some boring and exciting ways to write section headers to pull in the skim reader:
- “The Problem: Poor Accountability” could be translated into “Destination ‘Acceptable Failure’ by Way of Aimless Goals” or “The Challenges of Poor Workforce Accountability”
- “The Solution” could be restated “Steps to Achieving Personal Accountability”
- “An Example” could be translated into “Accountability in Action: Corporate Example”
The trick here is to focus on descriptive words that create interest to the skim reader.
It is often helpful to create mental images, like a place named “Acceptable Failure.”
Spend time creating section headers that encourage your readers stay with your piece.
Ultimately those words will actually see the reflection of someone else’s eyes.
How do you satisfy the skimmer? Do you have any other ideas?
About the author: Michael Stelzner is the author of the book Writing White Papers: How to Capture Readers and Keep Them Engaged, founder of WhitePaperSource and author of more than 100 white papers.










February 17th, 2009 at 6:58 am
As you have demonstrated (but not stated explicitly) interspersing short paragraphs and bulleted lists are quite effective for capturing skimmers as well.
January 6th, 2010 at 12:10 pm
Capturing a skim reader should only be the means to tranforming him into a serious reader.
As long as he’s skimming, he’s not learning.
He skims, and reacts with his preconceived ideas.
When he slows down and allows the ideas to enter his mind, he is saying, “I am prepared to learn something that I did not know before.”
In other words, a capturesd skim reader is no longer a skim reader.
Skimming implies - “I already know.”
Reading implies - “I’m ready to learn.”
January 6th, 2010 at 12:11 pm
Capturing a skim reader should only be the means to tranforming him into a serious reader.
As long as he’s skimming, he’s not learning.
He skims, and reacts with his preconceived ideas.
When he slows down and allows the ideas to enter his mind, he is saying, “I am prepared to learn something that I did not know before.”
In other words, a captured skim reader is no longer a skim reader.
Skimming implies - “I already know.”
Reading implies - “I’m ready to learn.”
January 6th, 2010 at 1:03 pm
Richard Morgan, if you don’t get their attention the first time, post again?
January 6th, 2010 at 1:13 pm
Richard Jones : well it sure worked with you, didn’t it?
I haven’t yet learned how to edit posts here after publishing them. I noticed a spelling mistake - which evidently you didn’t.